Driving
Digital Transformation.
For warungs, shops and small chains: KopasAI answers routine customer questions and keeps your sales, stock and customers in one place.
Empowering Various Industries
Retail
Answers product and price questions from your catalogue; customer list and broadcasts.
F&B
POS with receipt printing, dine-in, and a public catalogue page for your menu.
Beauty & Salon
Customer list with birthdays, tags and loyalty points.
Healthcare
Answers routine questions about your products; you are alerted when a customer asks for a person.
E-commerce
Orders, invoices and PDF receipts, with stock deducted on every sale.
Automotive
Spare-part stock per outlet, with low-stock checks.
Real Estate
Answers first questions on WhatsApp and keeps every enquiry in your customer list.
Education
Answers routine questions from students and parents in their language.
Fitness
Member list with tiers and loyalty points.
Logistics
Invoices with PDF, and reminders to customers with overdue payments.
IT Services
Customer chats in one place, with a desk for requests that need a person.
Events
WhatsApp broadcasts to your customer list, and AI-made posters.
B2B Wholesale
Catalogue sharing, suppliers and purchase orders.
Pharmacy
Medicine stock with minimum levels and low-stock checks.
Pet Care
Pet food and product sales with stock tracking.
The One-Glance Advantage.
How everyday operations change when KopasAI takes over routine tasks.
| Area | Without KopasAI | With KopasAI |
|---|---|---|
| Customer enquiries | Answered manually whenever someone is free | The AI replies automatically, using your own products and prices, and alerts you when a customer complains or asks for a person |
| Messaging channels | Each app checked separately | WhatsApp, Telegram, LINE, Messenger and Zalo handled by the same assistant |
| Stock | Counted and updated manually | Deducted automatically when a sale is recorded; one tap sends you a WhatsApp list of products below their minimum stock |
| Peak periods | More customers mean more staff tied up on the phone | Routine questions are answered at any hour, so your team can focus on the exceptions |
| Where your data is kept | Scattered across personal phones, chat apps and spreadsheets | Kept in one place on Google Cloud, encrypted at rest and separated from every other merchant |
Frequently Asked Questions
How to set up the POS printer?
Go to Cashier & POS settings and select Bluetooth Printer Connection.
How to activate AI Marketing?
AI Marketing is in the 'Growth' tab. Select AI Content to start.
Is my transaction data secure?
Yes. Data is encrypted at rest and in transit (HTTPS), and stored credentials are additionally encrypted with AES-256-GCM.
Does it work offline?
Yes. POS sales made while offline are saved on the device and sent when you are back online.
How to connect WhatsApp?
Open WhatsApp management in the app and connect your number through Meta's official sign-up.
Can I manage multiple outlets?
Yes. Menengah supports up to 10 outlets and Berkembang up to 50 outlets.
What if AI doesn't know the answer?
When a customer asks for a person, the AI stops replying in that chat and you get a notification. You can reply yourself from the app.
Can I use a personal WA number?
Yes. During sign-up you can move your number to the WhatsApp Business Platform. The same number then can no longer be used in the regular WhatsApp app.
What payment methods are supported?
On Menengah and above, customers can pay orders and invoices by QRIS, e-wallet or virtual account, processed through Midtrans. The payment status updates the order in KopasAI automatically.
Can I track staff performance?
Yes. The Report Center shows sales, profit, customer and inventory reports, and you can export them on paid plans.
Guides & Learning.
WhatsApp Broadcasts: The Basics
Who can receive a broadcast, the daily limits, and how to write one customers will read.
Read the guide →Your First AI Poster
From a one-line idea to a saved poster: styles, your logo and monthly limits.
Read the guide →