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WhatsApp AI

Answer Every Message.
Even at 2 AM.

KopasAI's WhatsApp AI answers questions about your products, prices and stock at any hour, and steps back when a customer asks for a person.

5
chat channels
24/7
replies day and night
11
app languages
Warung Kopi Maju
KopasAI Active ● online
Today, 02:14 AM
Halo, masih buka? Ada kopi susu gula aren ga?
AI
Halo! Kopi Susu Gula Aren tersedia 😊
Harganya Rp 18,000/cup.
Oke. Tapi saya mau bicara dengan CS soal pesanan kemarin
— Handover to you · example chat —
STAFF
Halo Kak, ini dari pemilik toko. Boleh ceritakan masalah pesanan kemarin? 🙏

See it in the app

Screen recording of the KopasAI app in a demo shop. Names, products and numbers are illustrative.

Handover

AI Answers the Routine.
You Handle the Rest.

When a customer asks for a person, the AI stops replying in that chat and you get a notification. Complaints also alert you.

AI Handles Automatically

  • ✓ Questions about products and prices
  • ✓ Whether an item is in stock
  • ✓ Sending your product list when a customer wants to buy
  • ✓ Replies in the customer's language
  • ✓ A polite first reply to complaints
  • ✓ The same on Telegram, LINE, Messenger and Zalo OA

Handover Rules

  • Customer asks for a person, e.g. "manusia" / "CS": the AI stops
  • Complaint detected: you get an alert
  • You can switch the AI off for a chat (WhatsApp)
  • Customer says "kembali ke AI": the AI resumes (WhatsApp)
  • No reply from you for 3 hours: the AI resumes (WhatsApp)
  • You can switch the AI back on any time (WhatsApp)

You Get

  • ✓ The full chat history
  • ✓ The customer's profile in CRM
  • ✓ A notification in the app
  • ✓ Replies by hand from the app (WhatsApp and Messenger)
  • ✓ One tap to hand the chat back to the AI (WhatsApp)
Backup Provider

AI That Keeps
Answering.

Replies are written by Google Gemini. If Gemini does not respond, the same message is answered by a backup provider (Groq) automatically.

1
Google Gemini
Writes every reply first
PRIMARY
2
Groq
Used if Gemini does not respond
STANDBY
3
Monthly limit reached
Customers get a short fixed message instead
LIMIT

Replies in Their Language

The customer's language is detected, including Indonesian, Thai, Vietnamese, Filipino, Khmer, Lao and more, and the AI replies in it. If it cannot be detected, your shop's language is used.

Uses Your Catalog

Each reply can use up to 30 products from your catalog: name, price, category and whether it is in stock. Keep the catalog up to date and the prices in replies stay right.

Every Message Saved

Every message, from the AI and from you, is saved with a timestamp and shown in the chat history in the app.

5

Chat channels with AI replies

30

Products the AI can see in each reply

ASEAN

Google Cloud region where your data is stored

24/7

Automatic replies, day and night

Your WhatsApp,
With an AI Assistant.

Connect your WhatsApp Business number through Meta's official sign-up, add your products, and the AI starts answering questions about them.

Connect WhatsApp Free